Decorating Centre Online Reviews

Decorating Centre Online has an overall rating of 4.4 based on 25 reviews. Customer feedback on Decorating Centre Online is mixed: Decorating Centre Online reviewers highlight positive aspects like wide range of products, competitive pricing, helpful customer service, fast delivery, which strongly appeal to homeowners, interior decorators, DIY enthusiasts. However, Decorating Centre Online is often criticized for its limited stock on some items, occasional shipping delays, website navigation issues, customer service response time.

4.4/5.0

25 reviews

5 Stars

14

4 Stars

4

3 Stars

5

2 Stars

0

1 Star

0

All Decorating Centre Online Reviews (25)
opalbash9582
May 12, 2026
"The item arrived, but the box was…"
The item arrived, but the box was a bit bashed when it got here. I’m not sure if it happened during shipping or before, and maybe I’m overthinking it, but it did make me a little worried at first
HenryBeam
April 30, 2026
"Helpful, but a little slow"
I had to reach out to customer service about my order, and they did eventually get back to me. It took longer than I would’ve liked, so that was a bit frustrating. But once they replied, they were actually helpful and got my question sorted without much hassle. So I wouldn’t say it was a bad experience at all, even though the waiting part wasn’t great. I’d probably order again, but also kind of hope I don’t have to contact support next time...
joyce_Bui81
April 28, 2026
"Paint was mixed perfectly"
The colour match was spot on, and it was ready sooner than I expected. Really easy experience overall, I’d definitely recommend it.
BANKS
April 24, 2026
"I wasn’t expecting much, but everything went…"
I wasn’t expecting much, but everything went right and there wasn’t any hassle. Kind of rare these days, so I guess I’m pleasantly surprised
Paula_fairchild90
April 22, 2026
"Easy refund, but still a bit disappointing"
I ended up having to return an extra roll of wallpaper, which was a little disappointing, but the refund came through quickly. I didn’t have to chase anyone up, so that part was really straightforward.
sheila_Angell76
April 15, 2026
"Fair play, really smooth delivery"
I ordered some paint from Decorating Centre Online and, to be fair, everything went exactly as they said it would. It arrived on time, was packed properly, and there weren’t any leaks or dents. I can’t really complain about the delivery at all, it was straightforward and hassle-free
joan.Heineman
April 01, 2026
"Absolutely zero hassle"
I’ve ordered paint from them twice now, and both times it arrived exactly as it should. The website was easy to use, the whole thing was straightforward, and I’m 100% certain I’d happily use them again. No fuss at all.
MichaelMyers
March 28, 2026
"Checkout was easy for me"
I ordered from Decorating Centre Online the checkout made things really easy for me. The payment options were clear, and I didn’t have to waste my time setting up an account or clicking around in circles. My order went through quickly, and I got the confirmation email straight away. Nice and simple experience, I’d use them again.
dale2003
March 28, 2026
"Pretty solid help with my trade account"
I had a small hiccup setting up my trade account and was a bit annoyed at first, but support got it sorted quickly. The prices showed up properly right after that, which was a relief. Would’ve been 5 stars if the first email had come through a bit faster...
RobertaBush
March 20, 2026
"Great paint, really happy with it :)"
I ordered a few tins the paint was spot on! It went on nicely, coverage was really good, and the colour looked just right once it dried. No problems with the finish at all, I’d definitely use it again :)
Mildred_martin75
March 04, 2026
"Helpful samples, but delivery was a bit slow"
I ordered a few wallpaper samples from Decorating Centre Online and the ordering process was straightforward. They arrived in good condition and it was definitely useful to see the colours properly in person before making a decision. The only downside was that they took a little longer to arrive than I was expecting. Overall, a decent experience, just not the fastest sample order I’ve ever placed.
hello_clifford787
March 03, 2026
"Good prices, delivery was alright"
Ordered some paint and a few bits from Decorating Centre Online because they were cheaper than my local place. Delivery wasn’t exactly lightning fast, but everything turned up in good condition and I saved a decent amount overall. Only reason I’m not giving 5 stars is the tracking was a bit slow to update, so I wasn’t totally sure when it was going to arrive. Bit annoying, but not a huge deal tbh. For the price, I’d defintely use them again.
TILLIS
March 01, 2026
"Click and collect was easy, for once"
I ordered online and picked it up the same day without any hassle. i was expecting some annoying delay or mix-up like usual, but it was actually straightforward.
sallymckeehan9974
February 28, 2026
"Perfect Colour Match"
The paint arrived and I was really pleased with it. I’d been a bit unsure because sometimes colours can look slightly different once you get the actual tin compared with the little tester card, especially depending on the light, but this one matched my tester card spot on. I checked it a couple of times in different spots just to be sure, and it was exactly what I was hoping for. Really happy with the colour and the overall result
dora.Overton
February 22, 2026
"Looked just like the photos"
I’m sure I ordered this earlier than I thought, or maybe it just got here faster than expected—I lost track of the timeline a bit. Either way, when it arrived, it matched the photos really well. No weird surprises, which I appreciated
FrancesGreer
February 03, 2026
"Easy order, no faff"
I used Decorating Centre Online to order some paint and a few brushes, and it was all painless. The website was easy to move around, and the search bar actually brought up what I was looking for, which is always a nice surprise these days. The product pages had enough info without making it feel like homework, and comparing colours was straightforward too. Checkout was smooth, not one of those clunky ones that makes you question your life choices halfway through. I also liked that it kept my basket saved while I went off to check a couple of other bits. Nothing flashy, just a straightforward site that made ordering decorating supplies quick and easy. I’d happily use them again...
charlesmcnay3875
January 31, 2026
"Had All the Colors I Needed"
I was really happy to find every paint color I needed in one place. It made the whole project so much easier, and I didn’t have to run around to different stores looking for the “right shade.”
Jessie.palmer
January 22, 2026
"Surprisingly quick delivery"
I ordered some paint on Monday afternoon and, i had to double-check myself because it was already at my door the next morning. I really wasn’t expecting it to arrive that fast. It was packed well too, no fuss or damage or anything. I’ll definitely use Decorating Centre Online again
davidadler9185
January 21, 2026
"Dented tin, but they sorted it"
One of the paint tins turned up dented and had leaked a little, which was annoying. It felt like someone along the way hadn’t handled or packed it properly. I emailed over some photos and they got back to me the next day. They sent out a replacement without much fuss, so fair enough. Delivery definitely wasn’t perfect, but they did put it right in the end.
hello_lorraine514
January 18, 2026
"I wasn’t totally sure what to…"
I wasn’t totally sure what to expect, but they did keep me updated the whole time. I guess that made the process a bit easier and less stressful than it could’ve been.

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